Replacement of Lost Ration Card

Mr. Sankar, residing at Royapuram, Chennai lost his ration card in 2004 and had applied for a replacement ration card with all the essential documents at Royapuram Taluk Office. An official visited his residence after 2 months for an inquiry and asked him to visit the office after 2 months. Mr. Shankar has been meticulsly visiting the office for the past 5 years but could not meet with ant of the higher officials. In August 2009, he was informed that his application had been rejected and asked him to re appply. When there was no legitimate answer for the delay, he approached 5thPillar office after watching a TV program and our RTI coordinator filed an RTI petition in September 2009 to the District Civil Supplies department, Royapuram Zone at Chennai. There was no reply for the petition, but Mr. Sankar received his new ration card in exactly 13 days after the filing of the petition in 2009. This is a victory for the Act itself, as it was instrumental in getting the desired results.